Below are some questions commonly asked about ASI and its software. If you
don't see the info here, please give us a call and ask.
When was ASI Aviation Software Inc. founded?
Aviation Software Inc. was founded in 1981 to develop, license and support specialized applications software for the aviation industry.
Do you just support the Aviation Industry?
Not at all. ASI has been providing software solutions to the Aviation, Mail, Cargo, Baggage and Terminal Handling industries for more then 30 years.
Where are ASI's corporate headquarters?
Although we have satellite locations positioned strategically around the world, our corporate headquarters are located about 30 miles north of New York City – just off the New York Thruway. This delivers easy access from both major airports in the metro area and ensures driving here is a snap.
Are you EDI compliant?
Absolutely. We're an approved and certified solutions vendor for the U.S. Postal Service and all UPU-compliant EDI (Electronic Interchange) mail carriers. We provide the required software and scanning tools to capture all critical information for mail processing and payment guaranteeing our customers are fully compliant with postal EDI requirements.
Do I need to install any software on my machines?
No. Our solutions are all browser based.
What type of resources would be required to use your software?
Because we host our software solutions on double-redundant in-house servers, a web browser and internet connection are all your operators need. If scanning is part of your solutions package, you'll also need a wireless network.
How do you provide operational information to your clients?
Our operational information management system operates in real-time via the internet so you get the most up-to-the-minute data every time.
What operating system does your solution run on?
We're all about stability. All of our software operates on Linux, ensuring the stablest environment possible.
What kind of training do you provide?
We offer on site training classes for all our software modules.
What if we need assistance during off hours?
We never leave you hanging. Our capable technical support team is on call 24/7/365 to insure that customer issues are resolved immediately.
Does your software come with documentation?
All of our software comes fully documented, with clear User Manuals and data table content layouts so you're always in control and well informed.
Are your modules customizable?
Absolutely. Simple features are usually taken care of at no additional cost while deep customization may be quoted on a per-project fixed basis, but all of our software solutions are tailored very carefully to your individual needs.
